"Good service/leisurely cruise"
Reviewed 14 April 2015 by Anonymous
I had a enjoyable trip, even thou the weather was against us with fog and delayed by 2 hrs. The staff informed us and continued to serve hot food through out, on the whole everyone had a seat eventually. The boat was clean& facilities were clean. I would recommend if you like to have a leisurely cruise and like to make the ferry experience as part of your holiday.
'Anonymous' travelled with Steam Packet
"Baggage hall @ Liverpool"
Reviewed 05 October 2014 by William Arthur
Return from Douglas getting baggage back needs a bigger space, otherwise every thing perfect.
'William Arthur' travelled with Steam Packet on Manannan
"Our Ferry crossing too and from the Isle of Man"
Reviewed 02 October 2014 by Anonymous
Fast and comfortable crossing ,fully informed of progress, well directed getting the car on and off the ferry helpful staff.
'Anonymous' travelled with Steam Packet on Manannan
"Journey from hell"
Reviewed 28 August 2014 by Anthony
Travelled by car to Liverpool for ferry crossing, to find ferry was delayed by 2 hours. All cars were moved constantly to help keep road clear. Eventually got on ferry by which time the sea had started to get rough. The journey was very rough, so rough my wife would not travel back on ferry and had to pay for flight home. Was not given a refund or a upgrade for the executive lounge. Oh we'll that's customer service for you!!
'Anthony' travelled with Steam Packet on Ben My Chree