fred_olsen_express_bencomo_express

Bencomo Express

Operated by Fred Olsen Express on the Agaete Santa Cruz de Tenerife route

Bencomo Express was first introduced to the Fred Olsen fleet in 1999 and ever since has operated a reliable service between Gran Canaria and Tenerife. On board the 859 capacity ship passengers can enjoy numerous facilities such as, numerous bars, boutique, comfortable seating and a well-lit lounge.

Please Note: Whilst we have taken great care in making our Bencomo Express guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

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Onboard Bencomo Express

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Bencomo Express Reviews

4.1
out of 5

100% of our customers recommended this ship

  • General:4.3
  • Staff:4.1
  • Catering:3.6
  • Punctuality:4.5
  • Cleanliness:4.2
  • "Easy booking"

    Had problems trying to book using Olsens website and also when I called their offices direct. It was so much easier and better when I called Direct Ferries, they made the whole booking process very simple and understandable. Thanks for a great service.

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    Reviewed by Roy who travelled with Fred Olsen Express on Bencomo Express

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  • "satisfaction"

    WE TRAVELLED IN 4 WITH A CAR. ALL WAS REALLY EASY, FROM THE BOOKING ONLINE TO THE PUNCTUALITY OF THE SHIP, TO THE FAST OPERATIONS OF BOARDING AND LANDING. THANKS

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    Reviewed by Sandro Lepri who travelled with Fred Olsen Express on Bencomo Express

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  • "Excellent journey"

    Really nice trip, I recommend it to all!

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    Reviewed by Anonymous who travelled with Fred Olsen Express on Bencomo Express

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  • "Excellent help for Disabled"

    We experienced a trouble free crossing in both directions in comfortable conditions. The help of the crew on the return journey was exceptional taking care of my husband who had broken his leg and had to come on board on a wheel chair. Excellent care and attention.

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    Reviewed by Elizabeth who travelled with Fred Olsen Express on Bencomo Express

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  • "ALL OK"

    PROBLEMS WITH THE CAR, WE COULD NOT RENT ONE IN GRAN CANARIA, AND WE COULD NOT TRANFER TO ANOTHER ISLAND (TENERIFE) we discovered that the company offer the service from they office at the port. Thank. PS. It was a bit expansive for only an 1 crossing. We did not use restaurants and bar, but all looked well organised.

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    Reviewed by Laura who travelled with Fred Olsen Express on Bencomo Express

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  • "My First Ferry Ride"

    This was my first ever ferry ride and I was fairly excited. I printed the tickets and directions to the port from Direct Ferry and on the day used google maps but it seemed the address was too vague and I couldn't get to the right port in Santa Cruz, I had to get another taxi to get me to right port and almost missed the ferry. The journey was comfortable though the interior was a bit sloppy and we got to Agaete 30 minutes late. Ferry service 3 star direct ferry - 4 star

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    Reviewed by Usman who travelled with Fred Olsen Express on Bencomo Express

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  • "Perfect"

    We really liked the boat and the trip also. We're not young, I really felt good on the helpfulness of staff. Would highlight the service from Las Palmas to Agaete free bus took us to the boarding place. It is a pity that those who are not familiar with the local conditions, not to call the attention of: do no need to bring up the heavy packages in the passenger compartment can be placed in a locked compartment when boarding, which can be removed immediately, as he gets out of the way. But the staff also helped in the carry too. We can only recommend everyone who requires a comfortable, reliable, fast connections between the islands. Thank you.

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    Reviewed by Margit who travelled with Fred Olsen Express on Bencomo Express

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  • "Best ferry ever"

    Very good travelling with this ferry. Helpful staff.

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    Reviewed by Eddy Henderickx who travelled with Fred Olsen Express on Bencomo Express

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  • "excellent trip, fast and comfortable"

    For my experience, all good

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    Reviewed by Marcello who travelled with Fred Olsen Express on Bencomo Express

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  • "my travel to santa cruz"

    They can put some serial Tv shortest than one hour. It is a way to have an entertainment.

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    Reviewed by Anonymous who travelled with Fred Olsen Express on Bencomo Express

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  • "Very professional"

    Everything was perfect and well organised.

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    Reviewed by Christian who travelled with Fred Olsen Express on Bencomo Express

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  • "Good attention "

    Good attention both on the ground and in the sea

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    Reviewed by Rafael Tomas who travelled with Fred Olsen Express on Bencomo Express

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  • "Great trip"

    Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!

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    Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bencomo Express

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  • "Great trip"

    Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!

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    Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bencomo Express

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  • "Great trip"

    Both the outbound and return journey from Tenerife was very satisfactory! Great order, on time departures, calm and polite staff. Nothing to complain about - We had an amazing time! Thank you!

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    Reviewed by Marianne Viem who travelled with Fred Olsen Express on Bencomo Express

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  • "Happy with the company "

    Truth be told I am really happy with the company. They looked very well after me and have no complaints. I recommend you travel with this company. Thanks for the treatment and see you next year.

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    Reviewed by Anonymous who travelled with Fred Olsen Express on Bencomo Express

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  • "fullest satisfaction "

    All the best!

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    Reviewed by Dr Bernd Fago who travelled with Fred Olsen Express on Bencomo Express

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  • "free bus"

    A very good crossing. It's a shame that we weren't informed that the bus from Agaete to Las Palmas was free.

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    Reviewed by Michel who travelled with Fred Olsen Express on Bencomo Express

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  • "Boat trip Agaete to Tenerife"

    Well cared for. Purchased the ticket on the internet.

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    Reviewed by Herman Vasters who travelled with Fred Olsen Express on Bencomo Express

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  • "Relax"

    The perfect way to travel between the islands, short duration, quiet atmosphere on board, it gets you the other islands very quickly.

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    Reviewed by Henricus who travelled with Fred Olsen Express on Bencomo Express

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