COVID-19 Information Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes.

Frequently Asked Questions

Our 'FAQ' database contains the questions and answer to the most common queries made about booking and travelling by ferry! Click on a category below to reveal the related questions. If your question isn't answered then please Contact Us

Passenger Rights

  • Where can I find more information on my rights to refunds and compensation in the event of cancellations and delays?

    If you are travelling to or from a port within the European Union then please visit the European commission website. For travel to or from ports in other territories please consult the relevant body.